NAME: Jeff Helget POSITION: Medical Equipment Specialist BACKGROUND: Came to Alexandria Extrusion Company after nearly a decade in tool making outside the extrusion industry, primarily with plastic injection and rubber molds. He was also part of a tool room for a second tier automotive supplier, all experiences which Helget said gave him a better understanding of how components interact with one another to form the whole. Helget knows this background gives him added insight when it comes to working with customers in the highly competitive medical equipment marketplace. "Because I have had hands-on experience in producing tooling, I know the creativity available in the tool making process and the attention to detail it requires," explained Helget, "I have a lifetime of training to see details." EXPERTISE: Focus on small issues pays huge dividends as Helget guides customers through intricate decisions on designing for manufacturability and taking advantage of tight tolerances afforded by the extrusion process. “The medical equipment market is an incredibly innovative market,” he said. “My experience in the market makes it possible for me to offer suggestions on everything from design flexibility and feature functionality to cost savings.” Helget also provides expertise and guidance when it comes to machining and finishing options. PHILOSOPHY ON CUSTOMER SERVICE: “I am the technical source on medical equipment projects from start to finish," he said. "Whether that's interacting with the customer, or interacting internally with the people responsible for tooling, manufacturing, machining or other value-added services.” “Teamwork”
|